Michael Iacobucci | Source | President & Chief Executive Officer at Interactions, LLC
Michael Iacobucci
Michael Iacobucci is the President and Chief Executive Officer at Interactions, a leading provider of Intelligent Virtual Assistants (IVAs), where he has driven the company's growth and success since joining in 2008. With over 30 years of experience in the industry, he has transformed Interactions from a startup to an award-winning leader in the conversational AI market. Prior to leading Interactions, Michael served as Chief Executive Officer of Idiom Technologies.
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Interactions, LLC (https://www.interactions.com/)
President & Chief Executive Officer
started Dec 2008
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What the Pandemic Clarifies About AI | Interactions
AI’s wide range of use cases is proof of AI’s versatility, but it’s also led to a common misconception: that AI can fix all of our problems. Click for more!
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We almost signed a 12-year lease for a new HQ. Here’s why we’re staying virtual instead
The CEO of Interactions, a conversational AI company that today has eight locations and 82,000 square feet of office space in the U.S., explains why it has become a primarily virtual company.
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This might just be the end of the office as we know it
Companies across the country are grappling with what their workspaces are going to look like in a post-pandemic world. But for many employers, another big question is: Do we even need an office?
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What we’re seeing today—the false notion that AI is a one size fits all, comprehensive solution—is not new. In fact, it underscores a longstanding fallacy in the business world: that developing a “core competency” around AI will lead to success.
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People ask, “Why ‘go virtual’ permanently?” To that, I say, “Before the pandemic, if you told me that I would make Interactions a virtual company, I would be surprised too.” But despite whatever long-held notions we all have about where work should happen, with recent learnings, I am confident that the virtual work model is the right one for Interactions.
