Nhung Ho | Source | Vice President of AI at Intuit

Nhung Ho is Vice President of Artificial Intelligence (AI) at Intuit, where she leads AI teams for the QuickBooks Ecosystem and Customer Success. She leads applied science teams that build new-to-the-world products and services backed by AI to serve the company’s small business and consumer customers. Her team solves a variety of problems varying from call center demand forecasting to natural language systems to identify customer intent all the way to automating accounting. During her time at Intuit, she has been part of evolving AI from a niche field that solved narrow problems to one that is at the core of Intuit’s strategy to become the AI-driven expert platform. Nhung has a Ph.D. in Astrophysics from Yale University and a B.A. in Astrophysics from University of California, Berkeley.