Niall Lynchehaun | Source | Midland Stone

Clear communication is very important when it comes to remote and hybrid work. Remote work often entails a flexible schedule, so it’s largely asynchronous (meaning you can’t always get on a quick call for a quick clarification). As a part of our hiring process, we test how well candidates operate in asynchronous work. The main goal is to see how well they can understand written instructions and whether they can clearly write instructions for others and express themselves clearly in email. During onboarding and the probation period, we train new hires to stick to our 90% asynchronous/10% synchronous communication policy. Some may have a hard time getting used to this in the beginning, but eventually, this leads to everyone being more productive.

In order to continue attracting traffic to his store during a recession, Niall John Lynchehaun, managing director of Midland Stone, an eCommerce brand that sells natural stone products, invests in SEO. “SEO has helped us ride out many ups and downs in the economy and we will continue to rely on it,” he said. “It’s much more cost-efficient and will allow you to get traffic even when you are not actively working on it.”