Nicole leads Xero’s people experience function globally. As an established human resources leader, she has more than 20 years experience in human resources strategy development and execution, delivering value-adding organizational people solutions and transformational change programs. Nicole has worked across the financial services, technology and telecommunications industries for companies including AMP and Microsoft.
New AI tech promises to speed up the recruitment process. A lot. But what do we lose in the pursuit of speed?
We hire for cultural fit first. AI won’t pick that up in the way it could pick up a particular skill. As much as we’re interviewing a candidate, they’re interviewing us, so they know what they’re coming in for, what we value and what we expect of new recruits. Those are key factors for us, so we won’t change our human approach.