With over 15 years in HR, operations, and transformation, Nikki Morello leads UserTesting’s People organization, Generative AI team, and Program Management Office, focusing on growth and optimization. Previously COO at Mailgun, she drove the company’s expansion through organic growth and acquisitions. After Mailgun’s acquisition by Sinch, Nikki became SVP of GTM Transformation, leading the integration of sales operations and processes. She holds a B.S. in Business Administration and an M.S. in Human Resource Management from Texas A&M University.