Peter Malick is the CEO of InboundAV, a business growth agency in Los Angeles. InboundAV is an AI-first company that develops forward-thinking technology solutions to address AI's influence on today's workforce.
Resolving Sales and Marketing Conflicts with CRM Solutions
Peter highlights that defining MQLs and SQLs can ease sales-marketing tensions. Modern CRMs like HubSpot and Salesforce offer structures to clarify roles, ensuring smooth lead transitions. Proper CRM implementation allows both teams to appreciate the benefits of collaboration.
CRM 2025: Key Features and Trends for Business Success
Peter emphasizes the importance of a CRM as a "single source of truth," integrating seamlessly with other tools. He highlights email deliverability as a key trend and recommends HubSpot and Salesforce for their innovation. HubSpot's unified software design offers stability and fewer bugs, making it a strong competitor to Salesforce.