Prakash Kota | Source | Chief Innovation Officer at AutoDesk
Prakash Kota
Chief Innovation Officer at AutoDesk
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We took a step back and looked at all the touch points that people come to for IT support. It was really dispersed.
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Autodesk brings automation to its IT help desk
To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.
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Employment
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AutoDesk
Chief Innovation Officer