• Innovator in a “Cloud First” ecosystem who has successfully transitioned companies from a traditional IT architecture to an user experience enhanced cloud only architecture.
• Ability to Operate at C-level as a business partner with the Board, other C-Level executives and third party partners
• Hands on experience with managing core infrastructure, end user services, Cloud platforms and SaaS applications.
• Unique combination of product development, consulting operations and corporate IT experience.
• Experience in defining and implementing compliance requirements (e.g. SOX) for public and pre-IPO companies.
• Enjoy working in dynamic fast paced environment where innovation and customer experience is the primary focus
• Passionate about expanding adoption of the cloud-first IT infrastructure paradigm & building high performing teams.
Looking towards the future, we’ve turned to IT leaders to learn what budgets will look like after the pandemic, and how this could impact customers.
Freshworks Inc, a software company empowering the people who power business, has announced the findings from its second annual Freshservice Service Management Benchmark Report, which measured key performance indicators (KPIs) for the IT industry across 62 million tickets in 2021. The report revealed that global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the
Making sure IT works flawlessly is essential for modern businesses to succeed. Analysing data from around the world, we found that IT teams mastered the challenges of remote work last year in large part by employing powerful yet easy-to-use technologies that help them do more, faster. Importantly, these technologies are also engaging employees at work, which is critical to help companies retain talent and grow.
In response to the pandemic and economic environment, we’re redefining and refining our business processes and systems to deepen our engagements with our customers. When choosing tools, CIOs will look for those that provide a quick ROI on their investment.