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Rachel Hinder

Director of Claims at Embrace Pet Insurance
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Rachel started her career as a Licensed Veterinary Technician gaining over five years of valuable in-clinic experience prior to moving to Embrace Pet Insurance as a Claims Adjuster, where she served for two years before moving into management. As the Claims Adjuster Manager for nearly six years, she drove operational efficiencies, enhanced departmental scalability, and improved productivity. She led the integration of automation into the claims department, improving claims processing efficiency by over 40%. As the Director of Claims, Rachel prioritize technical solutions, data-driven decision-making, and growing a best-in-business claims leadership team.

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  • The single largest expense for dogs and cats is usually veterinary care, specifically emergencies and surgeries. Insurance can help cover these costs by reimbursing a percentage of the total expense, depending on the policy and pre-existing conditions.

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