Randall (Randy) Boutte | Source | Manager, Technician Training, HVAC at HomeServe USA
Randall (Randy) Boutte
Randy is a former HVAC Technician and now serves as HomeServe's Manager of Technician Training, HVAC. Over the last few years, since transitioning from field work to training, Randy has been instrumental in building HomeServe's technician training program, which is designed to help guide the company's skilled trades workforce through their career at HomeServe. Randy was a featured guest on an episode of This Old House: Pro2Pro (https://www.youtube.com/watch?v=DeVBEQ_XlKk). He’s based in the HomeServe of New England depot in Woburn, Massachusetts.
Additional Info:
Randy attended a technical high school from 1996 to 2000 where he graduated in the plumbing class. He won the Outstanding Plumbing award twice while in school and was the only one out of about 25 students at the time to pass the PHCC test.
He started working at Wellesley Plumbing, Heating and Air Conditioning in 1998 (co-op) and went full time in 1999. He worked mainly on HVAC installations and service and was ultimately promoted to service manager where he oversaw a group of 13.
Randy started at HomeServe in Oct 2014 in the service department and as an overflow installer as needed. He held the record for most OT and completed jobs in Energy services.
Awards/Certs:
• Certified PHCC Apprentice (1998)
• Keefe Tech Outstanding Plumber Award (1998 and 1999)
• EPA 608 Universal (2002)
• Wardflex Certified
• Trackpipe Certified
• Continental Pipe Certified
• MA Journeyman Plumber License (2007)
• MA Master Sheet Metal License (2011)
• HomeServe Presidents Award Nominee (4x)
• HomeServe Presidents Award Winner (2x)
• Certified NATE Proctor and Certificate Holder
• Certified ACCA EPA 608 Proctor
-
HomeServe USA
Manager, Technician Training, HVAC
-
National Tune-Up Day | HomeServe
Do you know when National Tune-Up Day is? Here at HomeServe, we're big fans of tuning up your home systems and appliances to ensure they're working properly each year. On September 25th, join us as we tune up heaters and air conditioners across the country. Tuning up your systems is an essential step as a homeowner, especially as we enter colder months of the year. You don't want anything breaking down when the temperature is below 0 degrees. You may be curious as to why you need to tune up your systems and appliances. These tune-ups ensure that the systems are operating as efficiently as possible. SUBSCRIBE to HomeServe: http://bit.ly/SubscribeHomeServe About HomeServe: Find everything you need to make home DIY easy with our how-to videos, home maintenance tips and easy home improvement projects. WEBSITE: http://bit.ly/HomeServeHome FACEBOOK: http://bit.ly/HomeServeFacebook TWITTER: http://bit.ly/HomeServeTwitter INSTAGRAM: http://bit.ly/HomeServeInstagram BLOG: http://bit.ly/HomeServeBlogYT
Video -
This Old House | Pro2Pro: Focus on HVAC | FULL EPISODE
TOH plumbing and heating expert Richard Trethewey, Jeff Covington of Clean Air Technologies, and HomeServe HVAC Technician Randy Boutte talk live from Richard’s training room. SUBSCRIBE to This Old House: http://bit.ly/SubscribeThisOldHouse Pros check out Richard’s very own training room with a close look at a new generation of variable refrigerant flow heat pumps, with questions answered in real-time from Pro2Pro Livestream participants. About Pro2Pro: A network of pro content creators compare field notes in every category of the trades, from carpentry and framing to landscaping and plumbing, and everything in between. About This Old House TV: This Old House is the No. 1 multimedia home enthusiast brand, offering trusted information and expert advice through award-winning television, a highly regarded magazine, and an information-driven website. This Old House and Ask This Old House are produced by This Old House Ventures, LLC and are presented on PBS by WETA Washington, DC. Follow...
Video
-
HomeServe USA Expert Urges Annual HVAC Tune-Ups for Optimal Performance
Randall emphasizes the importance of annual HVAC tune-ups, ideally in the fall, to prevent winter breakdowns. Key components like pilots, pressure switches, and gas valves should be checked. Homeowners can change air filters every three months and clear debris around outdoor units. Warning signs for immediate professional attention include unusual noises, yellow burner flames, and increased heating bills. -
HomeServe USA Highlights HVAC Home Warranty Benefits
Randy emphasizes that HVAC emergencies are common, with 26.67% of homeowners facing issues annually. HomeServe's HVAC plans cover essential components and offer 24/7 repair hotlines with no out-of-pocket costs. He also advises annual HVAC tune-ups to prevent costly repairs, highlighting the importance of regular maintenance for furnace filters, outdoor AC units, and more.
