Randy oversees national technical sales at Dawn Foods. He in the Central Plains Region and with the RPIA group nationally.
Demand for donuts produced in commissaries and other offsite facilities and in instore bakeries continues to exceed what it was prior to COVID, said Randy McArthur, national technical sales, Dawn Foods, Jackson, Mich.
The labor shortage continues to be one of the biggest challenges facing the food and beverage industry. This is especially true with a product like a donut, which can be more labor intensive to make. Additionally, the labor needed requires a higher skill level, making it more difficult to find. Dawn has a long history of supporting commissaries as well as instore chains that have their own commissaries – they may make frozen or fully-finished donuts to transfer to individual stores. Either way, we see our role as putting the puzzle pieces together across all channels, whether suppliers, manufacturers or co-packers, to help each individual chain and store operator optimize their operations and ensure they run as efficiently as possible.