Richard is the Chief Technology Officer at SugarCRM. He leads SugarCRM’s engineering and product management teams and is responsible for the product vision and global strategy of the award-winning Sugar platform. Rich has more than 25 years of technology experience and has demonstrated success as part of both Fortune 500 and early-stage companies. He is an accomplished executive leader, an expert at driving strategic growth, and an experienced public speaker.
CUPERTINO, Calif., October 12, 2022--SugarCRM, provider of the award-winning AI-driven CRM platform, today announced its inclusion as a Technology Innovator in the Gartner® Emerging Tech: Tech Innovators for Intelligent CRM Applications report for its SugarPredict offering that extends artificial intelligence and machine learning capabilities across its core platform.
Sugar is honored to be recognized as a Technology Innovator in the Gartner Tech Innovators for Intelligent CRM Applications report. The transformative powers of AI are broad and far-reaching, but the time to value is vital. Just as our customers expect the classic functionality of CRM to ‘just work,’ Sugar makes AI just work for customers – putting the power of AI in the hands of every business, no matter the size, business maturity, or technical sophistication.