Richard is an experienced international leader with a demonstrated experience in the consulting industry. He is skilled in analytics, customer insights, pricing strategy, revenue management, customer relationship management (crm), market research, leadership and cross-cultural management. Richard is a strong consulting professional with a Master of Business Administration (M.B.A.) and over 15 years experience in the consulting business.
Nearly three-quarters of consumers (72%) believe restaurant prices are higher, or much higher, than a year ago and 40% don't consider restaurants a good value.
Abundant value deals, innovation within the value menu and personalized deals can keep traffic flowing and strengthen loyalty despite inflationary pressures on both restaurants and consumers.