Richard Ward is the chief design officer of Otter.ai. He joined the Otter team after serving as the CEO of Metalab, a 150-person agency that has helped design user interfaces for iconic products like Slack, Uber, Vice, Headspace and Google. Prior to this role, Ward spent five years leading strategy and design projects at frog, best known for design work on the Apple Macintosh and Disney MagicBand, and holding positions of managing director and vice president of North America. Richard will be building and leading a world-class product design team to create the best product and user experience.