Rick DeLisi is an Author and Lead Research Analyst at Glia, working to help companies achieve greater customer loyalty while also reducing the cost of their service operations.
/PRNewswire/ -- Glia, a leading provider of Digital Customer Service, today announced that Rick DeLisi, co-author of The Effortless Experience, the...
The future of customer service is digital; those businesses failing to adapt and invest in modern technology now will quickly become irrelevant. Glia understands this and is providing the modern communications and collaboration platform necessary for businesses to evolve and thrive. I'm excited to join this organization and help them make DCS more accessible for organizations around the globe.