Robert Kim is Presidio’s Vice President of Technology Strategy. He is responsible for defining and driving Presidio’s technology investments that shape our full portfolio of service capabilities. He has over 20+ years of experience evaluating IT trends and advising clients on what technologies will create market differentiation and most relevant to invest and deploy. Prior to joining Presidio in 2016, he held leadership positions at technology management and consulting firms, with roles in sales engineering, business development, operational excellence and financial management.
VMware Cloud on AWS is more of a managed services cloud delivery model, so clients no longer have the administrative burden of managing the virtualization platform layer. Although the migration went smoothly, modernizing Radial's customer care platform on the existing on-premises Horizon VDI environment took time and required remediation work. This was because Radial used an older version of Horizon.
As retailers flocked to e-commerce during the pandemic, Presidio helped e-commerce provider Radial execute a VDI cloud migration to VMware Cloud on AWS.