Rob Wilson | Source | Senior Vice President, Correspondent and Warehouse Sales Executive at Merchan...

In an increasingly volatile market, lenders need to come to terms with the fact that outsourcing might be the best option, writes Rob Wilson of Merchants Mortgage.

Merchants Bank of Indiana has created a Bank Credit Union Mortgage Services program for smaller banks and credit unions. “Mortgage lending is a service business and is crucial to community banks, credit unions and the communities they serve. It is also cyclical and can require scale,” said Rob Wilson, vice president correspondent sales executive for Merchants Bank of Indiana. “BCU Mortgage Services allows our financial institution partners to keep their customers, maintain customer contact, increase revenue and reduce costs and credit risk. We provide a complimentary online application for originations, all required disclosures, processing and underwriting.”