Robert A. Rauch, CHA, is an internationally-recognized hotelier, CEO and founder of R.A. Rauch & Associates, a leading hospitality management and consulting firm based in San Diego. Rauch has more than 40 years of hospitality-related management experience in all facets of the industry. In addition to being the “Hotel Guru,” he is a Faculty Associate at Arizona State University where he teaches Hospitality Entrepreneurship. Visit www.hotelguru.com for more information.
Hotels are utilizing robot technology to reduce pressure on housekeeping staff and increase guest experiences.
Robots that deliver food or clean rooms have gone from a high-tech gimmick to the hotel industry’s latest weapon to keep customers safe from the coronavirus.
Weren’t those dreaded resort fees supposed to go away? Here’s what happened and tips on avoiding them on your next stay.