International, dynamic and experienced senior executive successful in various business functions within the Financial Services, Payments, Media & Entertainment, Ecommerce and Operations industries.
Track record in Operations Excellence, full service / Acquiring Payment processing, Customer Experience Management and Digital Transformation implementing enterprise wide digital capabilities to support customer centric growth initiatives.
I am a passionate, innovative, self-motivated, adaptable and results oriented individual with the ability to lead people through change and transformation adding value to business and clients.
AI in the payments industry can enhance customer service, by providing hyper-personalised credit scores and offers. It can also drive new forms of transactions – we are already seeing retail stores with no cashiers – shoppers can just grab and go.2 December 2021