Ron Friedman | Source | MerchBots AI

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Ron Friedman

MerchBots AI
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I specialize in transforming businesses through AI-driven process automation, engagement strategy, and execution. With over 30 years in marketing technology, I help companies streamline operations and enhance customer interactions.

As the founder of MerchBots, I pioneered the integration of brand merchandise with AI-powered digital experiences, creating interactive “phygital” engagements. My expertise spans AI content creation, B2B engagement, and leveraging automation to drive meaningful brand interactions.

A former promotional products distributor and Head of Brand Merch at LA Gear, I’ve led innovative ventures like Flash By Design and USB Widgets, merging tech with branding. Today, I drive AI-first transformation in the promotional products industry, helping brands shift beyond physical goods to intelligent, interactive experiences.

I also developed Podcast Coach, an AI-powered platform that enables business coaches to deliver personalized, scalable voice-driven coaching. By combining pre-recorded podcasts with real-time AI-generated responses, Podcast Coach creates an interactive experience that deepens audience engagement.

Additionally, I created Assessment Agent AI, a powerful tool that evaluates business challenges and provides tailored insights to streamline decision-making. Designed for marketing professionals and business leaders, it transforms assessments into actionable intelligence, making AI-driven strategic planning accessible and effective.

Let’s connect to explore how AI can enhance your brand, streamline processes, and create deeper engagement.

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  • Marketing & AI-Powered Engagement
    "How AI Is Revolutionizing Personalization in B2B Sales and Marketing"

    Trends in AI-driven personalization and predictive analytics for B2B.
    "The Rise of Phygital Marketing: Blending Physical and Digital to Boost Brand Engagement"

    The strategy behind phygital marketing and how brands can adopt it.

  • AI for Assessments & Decision-Making
    "The Power of AI in Business Assessments: Why Automated Insights Are a Game Changer"

    Showcasing Assessment Agent AI and how it turns surveys into strategic insights.
    "What Bottlenecks Are Costing Your Business? How AI Can Uncover Hidden Efficiency Gaps"

    Discuss how AI-powered assessments help leaders make data-backed decisions.

  • AI-Powered Coaching & Training
    "Scaling Personalized Coaching with AI: The Evolution of Podcast Coaching"

    The role of AI in Podcast Coach, helping leaders and coaches reach more people at scale.
    "How AI Can Provide Tailored Coaching to Sales Teams—Without the Heavy Lifting"

    Explain how Podcast Coach enables personalized 1:1 coaching through AI-generated responses.

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