Ryan Iwamoto is the President and co-founder of 24 Hour Home Care, one of the largest privately owned non-medical home care companies in the country. Iwamoto is responsible for the senior care operations, strategy, business development, and innovation. Iwamoto attributes his success to creating great interpersonal relationships, which has led to significant company growth and exclusive partnerships with organizations including Uber, GrubHub, UCLA Health, Cedars-Sinai, Stanford Health Care, the Department of Veteran Affairs, Kaiser Permanente, and the American Red Cross. He was named Ernst & Young Entrepreneur of the Year in 2017.
At El Segundo-based 24 Hour Home Care, the total hours its 3,000 employees spent serving patients in California, Arizona and Texas went down about 20% in March and early April but then stabilized and has rebounded sharply in May.
I think we have to respectfully disagree with that point, because it is challenging for us to find caregivers — and very challenging for us also finding the right one. That has been probably the biggest challenge that we’ve had.