Sean Whiteley | Source | Founder at Qualified

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Sean Whiteley

Founder at Qualified
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Sean is a 20+ year veteran in the enterprise software industry and has founded 3 companies. His first company was a search engine marketing company acquired by Salesforce.com. Sean was a GM and SVP at Salesforce prior to starting his second company, GetFeedback, a CX platform acquired by SurveyMonkey. Sean's latest company is Qualified, a pipeline generation platform designed for businesses that use Salesforce.com.

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  • Trusting AI Chatbots: Overcoming 'Dumb' Bot Limitations
    Sean emphasizes that with proper training and data, AI chatbots can be trusted like human reps. He acknowledges the risk of AI hallucinations but compares it to human error, stressing the importance of guidelines and robust AI capabilities to manage sensitive topics.