Stephanie Mercado | Source | CEO & Executive Director at National Association For Healthcare Quality
Stephanie Mercado
CEO and Executive Director of National Association for Healthcare Quality (NAHQ), an organization dedicated to healthcare quality professionals, defining the standard of excellence for the profession. Stephanie Mercado has led association leadership roles, supporting both practitioners and healthcare executives for 20 years, developing healthcare competencies and medical curriculum models.
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Medcity News - "Sustainable systems, processes and structures can help ensure continuity in the face of known and unknown challenges, such as workforce shortages. And critical to that are clearly defined roles and responsibilities for stakeholders built around validated competency standards."
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Healthcare workforces need sustainable systems
Our people are not the problem, our unsustainable systems are, including our activation around workforce development.
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HealthLeaders Article - ACHIEVING A 360-DEGREE UNDERSTANDING OF QUALITY
The industry has tended to be so focused on what needs to be improved in healthcare, that we have not given enough attention to systemically addressing how these improvements will be made.
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National Association For Healthcare Quality (https://nahq.org/)
CEO & Executive Director
started May 2014