Steve Clapp is a member of the Human Factors and Ergonomics Society (HFES) and a former management consultant who specialized in designing and executing large organizational improvement initiatives. He earned an MBA from Florida Atlantic University and a PhD in industrial engineering with a focus on human factors psychology from the University of Central Florida. Dr. Clapp is in UCF’s Preeminent Postdoctoral Program, serving as an Applied Research Lead within The Readability Consortium, whose mission is to improve digital readability for all.