Sylvia Ng is the CEO of ReturnBear, a first-to-market global end-to-end returns management solution, and a notable leader “to watch” in Canada’s tech ecosystem. With over 18 years of experience in technology, Sylvia noticed a gap in the e-commerce industry, where retail returns were costly and difficult for merchants. Now, Sylvia is on a mission to make retail returns accessible for everyone, and better for the planet. Sylvia has held past roles at eBay and Google, and most recently was a General Manager at Shopify where she worked on products to help early stage ecommerce merchants grow their businesses. In conjunction with her current role, Sylvia is also the founder of Amidira, a Toronto-based startup helping patients and caregivers fight cancer through gift boxes and lifestyle content. Sylvia is an active speaker at tech industry events such as Elevate, Women in Product, SMX, and Big Data Toronto, and was named one of Bay Street Bull’s 30 Women of the Year in 2022.
Sylvia Ng saw an opportunity to solve the industry's biggest crux, the $800 billion worth of goods returned every year in North America.
When’s the last time you experienced failure? Some moments in your life won’t seem like a failure to anyone but you — a feeling Sylvia Ng, CEO of e-commerce startup ReturnBear, knows all too well.
Three logistics companies share how they are working to reduce emissions and waste in their supply chains.