Thomas is the Chief Product Officer at Productsup. He is responsible for Productsup’s product vision and strategy. His role also includes leading the global engineering, product management, IT, and security teams. Thomas has spent more than 20 years in the technology industry, including holding several senior product roles at global software giants like IBM, Heiler Software, and Informatica. Most recently, Thomas served as Vice President of Product Development, MDM Solutions, for eight years at Informatica. There he managed teams across multiple markets, coached new talent, grew software products into enterprise solutions, and developed necessary structures and processes to ensure sustainable growth at the company. He spent 12 years at IBM, developing new solutions and managing large technology service teams.
Regardless of supply chain status, it is important for businesses to ensure their consumers know when to expect their products to be available or risk losing loyal customers. This can be accomplished in many ways.
Outside forces that can cause disruption will always exist. But as companies work to become more agile to better manage unexpected changes, they also need to rethink how they are communicating supply chain information to their stakeholders.