Toby is the Chief Executive Officer at Trailfinders.
Average person has ‘no idea’ what protection Atol provides
As you know the average person has no idea what protection Atol provides, beyond it offering some protection. Most think it covers all flight-only bookings. Few understand the protection they forgo when they undertake a DIY booking. Then, of course, there is linked travel. Even journalists, who ought to know better, inadvertently encourage direct bookings devoid of protection. A concerted campaign to educate consumers and to market Atol protection is very long overdue and extremely positive news.