Tristan Shortland | Source | Chief Technology Officer at Infinity Group

Tristan highlights the need for "robust connectivity, data ingestion, and enterprise-grade security" in process mining tools. He stresses data readiness and IT-business collaboration. Challenges include data silos and quality issues. Success requires a culture embracing data-driven decisions. Measure ROI through "efficiency gains and cost savings," ensuring insights lead to tangible actions.

Tristan explains, “This announcement is largely an internal operational change for Microsoft.” CIOs should stay informed but expect no drastic shifts. AI will enhance product roadmaps, leading to natural language interfaces and potential app consolidation, transforming user interactions.