Vikas Sharma | Source | Senior Vice President, Practice Lead for Banking and Capital Markets at EXL a...

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Vikas Sharma

Senior Vice President, Practice Lead for Banking and Capital Markets at EXL at EXL Service
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Data analyst with 10 years experience in Data analytics, Data management and functional experience in Financial and Healthcare domains. Currently working for US bank in regulatory space.

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  • EXL Service
    Senior Vice President, Practice Lead for Banking and Capital Markets at EXL
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  • AI's Future in Fintech: Reimagining Banking with Multiagent AI
    Vikas highlights AI's potential to revolutionize fintech through "hyper-personalized customer experiences, enhanced fraud detection, and automated compliance." Key challenges include regulatory compliance, AI orchestration, talent shortages, and legacy systems. Fintechs must leverage AI's strengths while addressing these hurdles to maintain their competitive edge.
  • AI Revolutionizes Fintech Back-Office Operations
    Vikas highlights AI's role in automating tasks, enhancing fraud detection, and improving compliance in fintech. He notes, "While automation streamlines operations, fintechs must balance efficiency with security, compliance, and human oversight to mitigate risks." Innovations like RPA and cloud-based banking are reshaping operations, but challenges like high costs and security threats remain.
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