Vikram Khandpur | Source | SVP, Product Partnerships and Integrations at Sinch
Vikram Khandpur
Seasoned tech executive with expertise in designing, developing and launching software products globally. Led cross-functional teams across product, engineering and GTM to consistently achieve high customer adoption across multiple product lines in both Fortune 100 companies and start-ups.
-
Infuse empathy and humanity into bots’ framework: The tone and cadence of a chatbot’s communication flow shouldn’t feel robotic. Chatbots are often the first point-of-contact for customers, so it’s critical that their tone is clear, consistent and empathetic to maximize the customer experience.
2 August 2021 -
This furthers Sinch’s collaboration with Adobe and provides Adobe customers the ability to transform their mobile customer experiences. It’s gratifying to produce a solution that will help thousands of enterprises connect with billions of consumers.
2 August 2021
-
2 August 2021articleSinch extends strategic collaboration with Adobe to enable engagement through conversational messaging channelsAdobe Journey Optimizer customers can seamlessly create marketing engagements across a multitude of messaging apps via a single provider, Sinch, and a...
-
2 August 2021articleDesigning Effective Conversational AIDesigned well, conversational AI delivers seamless customer experiences. Designed poorly, conversational AI can result in frustrated customers.
-
Sinch (https://www.sinch.com/)
SVP, Product Partnerships and Integrations