Seasoned tech executive with expertise in designing, developing and launching software products globally. Led cross-functional teams across product, engineering and GTM to consistently achieve high customer adoption across multiple product lines in both Fortune 100 companies and start-ups.
Infuse empathy and humanity into bots’ framework: The tone and cadence of a chatbot’s communication flow shouldn’t feel robotic. Chatbots are often the first point-of-contact for customers, so it’s critical that their tone is clear, consistent and empathetic to maximize the customer experience.2 August 2021
This furthers Sinch’s collaboration with Adobe and provides Adobe customers the ability to transform their mobile customer experiences. It’s gratifying to produce a solution that will help thousands of enterprises connect with billions of consumers.2 August 2021