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Vikram Khandpur

SVP, Product Partnerships and Integrations at Sinch
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Seasoned tech executive with expertise in designing, developing and launching software products globally. Led cross-functional teams across product, engineering and GTM to consistently achieve high customer adoption across multiple product lines in both Fortune 100 companies and start-ups.

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  • Infuse empathy and humanity into bots’ framework: The tone and cadence of a chatbot’s communication flow shouldn’t feel robotic. Chatbots are often the first point-of-contact for customers, so it’s critical that their tone is clear, consistent and empathetic to maximize the customer experience.

  • This furthers Sinch’s collaboration with Adobe and provides Adobe customers the ability to transform their mobile customer experiences. It’s gratifying to produce a solution that will help thousands of enterprises connect with billions of consumers.