Wayne is the Chief Customer Officer at Alkami. He brings more than 25 years of experience designing, optimizing, and scaling the customer experience for leading technology companies. Prior to Alkami, he served as the Chief Customer Officer at WalkMe, where Wayne led the post-sales functions, improving implementation speed driving faster time to value, streamlining technical support capabilities for faster time to resolution, improving adoption through enablement and customer success, resulting in improved customer satisfaction and retention.
Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., today announced that Massachusetts-based IC Credit Union has selected the Alkami Digital Banking Platform to lead its tech stack transformation.
IC Credit Union is setting a foundation for success. Their tech-savvy leadership team has prioritized UX and extensibility, which will significantly enhance their member experience now and in the future. We are looking forward to partnering with them to create a member experience that will build loyalty, drive engagement and empower future growth.