Zoe Peterson-Ward | Source | Chief Customer Officer at Workhuman
Zoe Peterson-Ward
As Chief Customer Officer, Zoe leads a global team of professionals dedicated to helping Workhuman customers design, launch and maximize the ROI of their recognition and engagement programs leveraging Workhuman offerings. Zoe is an impassioned customer success leader focused on driving outcomes that matter for executives. With over 30 years professional experience within Business Consulting, Operations and SaaS Customer Success, Zoe has spent most of her career guiding sponsors and stakeholders through large scale business and digital transformations. Helping teams manage the critical aspects of human and organizational change has been a major focus of her engagements with
customers.
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Workhuman (https://www.workhuman.com/)
Chief Customer Officer
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Company cultures are under pressure—recognition is the solution
Employee recognition programs that are personalized, offer tangible feedback, and go above and beyond a pat on the back can boost employee morale and drive measurable returns on investment.
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A Powerful Intersection - HRO Today
HRO Today talked to Zoe Peterson-Ward, chief customer officer at Workhuman, at Workhuman Live about how a positive customer experience can drive a positive employee experience. By Maggie Mancini Fostering...
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How Workhuman’s CCO and CHXO collaborate on their customer and employee strategies
Spoiler alert: If you treat your employees like your customers, they might be more engaged.
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Moving forward, company success will come down to culture. If employees are struggling to understand how they fit into the bigger picture of your organization, meaningful engagement will only get more out of reach.
